|
|
Gifts To Remember is an Auckland based gift company that commenced trading in 1997. The concept of giving a gift experience was a unique idea dreamed up by manager David Hollier and developed into a successful business.
Initially the range was limited to Auckland, but it quickly became apparent that demand needed to be satisfied throughout New Zealand. We recognised from the beginning that the success of the business was only as good as the suppliers providing the services to our gift recipients. In order to assure ourselves of the quality of the service provided many of the services have been personally visited and checked out. Where this has not been possible, we have accepted personal recommendations from people we trust. This has allowed us to offer our clients a money back guarantee on the nature and quality of the gifts provided.
We believe the focus on quality service has been successful as in the six years we have been operating we have received only a handful of complaints about the service provided. Where this has occurred we have been very proactive in following through, finding out what went wrong and making adjustments where necessary. We believe this is a remarkable achievement for a service based business and has led to development of a very loyal client base.
| |
|
|
